Under limited supervision, provides support to Outside Sales Reps in meetings with customers and may accompany at customer site visits.
*Responsible for prospecting new customers as well as providing high quality service to current customers. Actively makes phone calls and solicits sales orders.
* Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers. Typically provides support to customers with larger or more complex requirements.
* Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
* Determines customer requirements and expectations in order to recommend specific products and services. May recommend alternative products based on cost, availability or specifications.
* Generates sales quotations requiring a working knowledge of company products, procedures and practices.
* Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.).
* Enters orders into computer system.
* Provides training and assistance to less experiences Inside Sales Representatives.
High School Diploma or General Education Degree (GED) and three (3) years sales experience, preferably industry-related experience; or equivalent combination of education and experience.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214)765-3990 or email:ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Pay Transparency Provision - English/Spanish