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Customer Service Representative - Scheduling - Clearwater, FL
Clearwater, FL
Job Description
This employee serves as a contact between Remote Respiratory Therapists and patients, scheduling appointments, managing cancelations, and working closely with the Respiratory Therapist, finding the best solutions and/or alternatives for all involved.
Job Responsibilities:
* Actively participates in the training of all Customer Service personnel, including new hires
* Answer phone calls and emails
* Make outbound phone calls to schedule patients' appointments
* this includes making reminder appointment calls
* Coordinate with Respiratory Therapist about schedules, patients, and any changes
* Resolve scheduling conflicts as they occur
* Deletes, corrects, or re-enters patient information in customer accounts and software as deemed necessary
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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