The Strategic Ledger program is a key part of the Financial Books & Records (FB&R) Transformation Initiative established under the wider Citi Finance Transformation which comprises three pillars Accounting, Ledgers and Close, and associated global platforms, processes, and governance. The program focuses on standardizing and reducing risk across current FB&R processes and

The Dispute Advisory Group (DAG) Senior Lead Counsel I is a Senior Vice President level position responsible for providing legal guidance and thought leadership to the business. The Dispute Advisory Group (DAG) Senior Vice President position supports all aspects of complaint handling and pre litigation disputes for Citi's retail broker dealer, CGMI, its Registered Investm

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the busines

The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that pr

Primary support for Business internet banking, ACH originators, Merchant Capture (RDC) originators, Wire originators, BillPay clients, Check Positive Pay clients, ACH Positive Pay clients, and originated transactions. Secondary support for reviewing and authorizing wires. Assist with creating and updating procedures, welcome packets, and TM forms to improve efficiencies a

Provide ongoing support to the development and implementation of CRA scorecards including Lending, Investment and Service. Demonstrate a comprehensive understanding of how areas of CRA analysis collectively integrate to contribute to achieving the Bank's overall CRA performance goals. Oversight of CRA Data including KRIs to monitor CRA assessment. Assist in collaboration

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

The Lending Assistant will assist with loan documentation, processing, closing and monitoring while providing quality service and diplomacy to customer relationships. Responsibilities include, but are not limited to Assist Lenders in procuring documentation and information essential to loan application processing and ongoing portfolio management. Review approval for accura

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o